Check these first

  • Use the exact account emailEnter the email currently linked to your Idle account. If you changed it, use the verified new address.
  • Check spam, junk, and promotionsSearch your inbox for Idle or password reset.
  • Wait a few minutesAllow a few minutes, then check your inbox and spam folder again.
  • Request one new linkIn Idle, tap Continue with email on the sign-in screen, enter your account email, then tap Reset password once more after a few minutes.
  • Open the newest emailIf more than one reset email arrives, use the newest message.

If you use Sign in with Apple

Idle does not send password reset emails for your Apple ID. Use Apple account recovery or your iPhone Settings to manage your Apple ID password.

If you use Google or Apple without an Idle password

Keep using the sign-in method linked to your account. If you want email/password access, review Manage your sign-in methods while signed in. An Idle password reset is for Idle email/password access, not your Apple or Google password.

Contact support

If the reset email still does not arrive, email support@idlemeets.com. Include the email address you are trying to use, your iPhone model if you know it, and roughly when you requested the reset.