Support
Support
Get help with account access, meets, E85, photo spots, hosting, Host Tools, garage, connections, groups, Pulse, Convoys, CarPlay, privacy, and safety.
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Ask Idle Support
Get quick help with account access, password resets, meets, E85, photo spots, hosting, garage, groups, Pulse, Convoys, and common Idle questions.
Do not share passwords, payment info, or sensitive personal details in chat. For account-specific, deletion, safety, or private issues, email support.
Browse help by category
Start with the area closest to your question. Each category points to support-safe help that avoids account-specific or private details.
Sign in, password resets, Apple sign-in, account access, and account deletion help.
Meets Finding meetsFind public meets, eligible group meets, directions, and the details shown on meet pages.
Fuel E85 & fuel toolsFind nearby E85 stops, save vehicle fuel details, and use the ethanol calculator.
Photo spots Photo spotsFind community-rated photo spots, recommend new spots, and rate approved locations.
Hosting Hosting meetsCreate a meet with timing, optional end time, location, visibility, flyer, parking, ride-out, and pre-meet details.
Host Tools Host ToolsManage hosted meets, send quick updates, adjust flyers, review recaps, and host again.
Garage Profiles & garageUpdate your driver profile, garage, primary vehicle, photos, fuel details, socials, and plate blur.
Messages Connections & messagesConnect with drivers, message accepted connections, use statuses, and troubleshoot messages.
Groups GroupsJoin groups, request private access, use group discussion/chat, and understand group-only meets.
Pulse PulsePost updates, photos, links, polls, comments, likes, reposts, mentions, and public meet cards.
Convoys ConvoysStart or join a short-lived Convoy, use codes or links, and control active location sharing.
CarPlay CarPlayUse the focused meet map and Apple Maps directions when signed in on iPhone.
Widgets Widgets & Live ActivitiesUnderstand next-meet widgets, meet-day Live Activities, and Convoy Live Activities.
Safety Safety, reporting & blockingReport users, meets, groups, Pulse content, or messages, and learn how blocking works.
Privacy Privacy & account deletionReview privacy controls, deletion steps, and when to email support.
Help articles
Start with the Help Center for concise guides and troubleshooting notes.
A quick explanation of Idle's main app areas and product language.
Discover How photo spots workFind community-rated places to shoot cars and recommend new spots for review.
Fuel How E85 and fuel tools workUnderstand E85 search, saved vehicle fuel details, and blend planning.
Discovery Why am I not seeing meets?Check location access, pull-to-refresh, nearby activity, and group visibility.
Notifications Turn on notificationsEnable Idle alerts in iPhone settings and check Focus if alerts are silenced.
Account I did not receive a password reset emailWhat to check before contacting support about a missing reset email.
Reporting How to report a user, meet, group, or Pulse postSend the right details when something in Idle needs review.
Privacy How to delete your accountRequest account deletion and learn what support may need.
Requests
Want Idle to add a feature, missing car, or iconic paint/color theme? Send a focused request with the details support needs. If you want a meet listed on Idle, use the dedicated meet submission page.
Contact
Email support@idlemeets.com for help with account access, meet issues, garage questions, safety concerns, or bug reports.
What to include
- Your issueTell us what happened and what you expected to happen.
- Your deviceInclude your iPhone model and iOS version if you know them.
- Helpful contextMention the meet, group, garage, or screen involved if it helps explain the problem.
- ScreenshotsAttach screenshots if they make the issue easier to understand, but do not include anything private unless it is needed.
Safety
If something in Idle feels unsafe, abusive, misleading, or spammy, contact support with the details. Idle is built around real-world car communities, so safety and clear reporting matter.
