Support

Get help with account access, meets, E85, photo spots, hosting, Host Tools, garage, connections, groups, Pulse, Convoys, CarPlay, privacy, and safety.

24/7 help

Ask Idle Support

Get quick help with account access, password resets, meets, E85, photo spots, hosting, garage, groups, Pulse, Convoys, and common Idle questions.

Do not share passwords, payment info, or sensitive personal details in chat. For account-specific, deletion, safety, or private issues, email support.

Browse help by category

Start with the area closest to your question. Each category points to support-safe help that avoids account-specific or private details.

Account Account & sign-in

Sign in, password resets, Apple sign-in, account access, and account deletion help.

Meets Finding meets

Find public meets, eligible group meets, directions, and the details shown on meet pages.

Fuel E85 & fuel tools

Find nearby E85 stops, save vehicle fuel details, and use the ethanol calculator.

Photo spots Photo spots

Find community-rated photo spots, recommend new spots, and rate approved locations.

Hosting Hosting meets

Create a meet with timing, optional end time, location, visibility, flyer, parking, ride-out, and pre-meet details.

Host Tools Host Tools

Manage hosted meets, send quick updates, adjust flyers, review recaps, and host again.

Garage Profiles & garage

Update your driver profile, garage, primary vehicle, photos, fuel details, socials, and plate blur.

Messages Connections & messages

Connect with drivers, message accepted connections, use statuses, and troubleshoot messages.

Groups Groups

Join groups, request private access, use group discussion/chat, and understand group-only meets.

Pulse Pulse

Post updates, photos, links, polls, comments, likes, reposts, mentions, and public meet cards.

Convoys Convoys

Start or join a short-lived Convoy, use codes or links, and control active location sharing.

CarPlay CarPlay

Use the focused meet map and Apple Maps directions when signed in on iPhone.

Widgets Widgets & Live Activities

Understand next-meet widgets, meet-day Live Activities, and Convoy Live Activities.

Safety Safety, reporting & blocking

Report users, meets, groups, Pulse content, or messages, and learn how blocking works.

Privacy Privacy & account deletion

Review privacy controls, deletion steps, and when to email support.

Help articles

Start with the Help Center for concise guides and troubleshooting notes.

Overview What is Idle?

A quick explanation of Idle's main app areas and product language.

Discover How photo spots work

Find community-rated places to shoot cars and recommend new spots for review.

Fuel How E85 and fuel tools work

Understand E85 search, saved vehicle fuel details, and blend planning.

Discovery Why am I not seeing meets?

Check location access, pull-to-refresh, nearby activity, and group visibility.

Notifications Turn on notifications

Enable Idle alerts in iPhone settings and check Focus if alerts are silenced.

Account I did not receive a password reset email

What to check before contacting support about a missing reset email.

Reporting How to report a user, meet, group, or Pulse post

Send the right details when something in Idle needs review.

Privacy How to delete your account

Request account deletion and learn what support may need.

View all help articles

Requests

Want Idle to add a feature, missing car, or iconic paint/color theme? Send a focused request with the details support needs. If you want a meet listed on Idle, use the dedicated meet submission page.

Submit a meet

Open request options

Contact

Email support@idlemeets.com for help with account access, meet issues, garage questions, safety concerns, or bug reports.

What to include

  • Your issueTell us what happened and what you expected to happen.
  • Your deviceInclude your iPhone model and iOS version if you know them.
  • Helpful contextMention the meet, group, garage, or screen involved if it helps explain the problem.
  • ScreenshotsAttach screenshots if they make the issue easier to understand, but do not include anything private unless it is needed.

Safety

If something in Idle feels unsafe, abusive, misleading, or spammy, contact support with the details. Idle is built around real-world car communities, so safety and clear reporting matter.