Support

Get help with account access, meet issues, garage questions, safety concerns, or anything else in Idle.

Contact

Email idle@engineer.com for help with account access, meet issues, garage questions, safety concerns, or bug reports.

What to include

  • Your issueTell us what happened and what you expected to happen.
  • Your deviceInclude your iPhone model and iOS version if you know them.
  • Helpful contextMention the meet, group, garage, or screen involved if it helps explain the problem.
  • ScreenshotsAttach screenshots if they make the issue easier to understand, but do not include anything private unless it is needed.

Safety

If something in Idle feels unsafe, abusive, misleading, or spammy, contact support with the details. Idle is built around real-world car communities, so safety and clear reporting matter.