Support
What can we help with?
Search the Help Center for how-to steps. Email us when the question involves your account, a safety report, deletion, or anything private.
Quick answer
Ask the Idle Support Assistant
Use the assistant for general questions about the app. It cannot inspect your account or handle private support work.
Do not share passwords, payment info, or sensitive personal details in chat. For account-specific, deletion, safety, or private issues, email support.
Start with the part of Idle you were using
Each category leads to step-by-step help. Search above when you already know the word or feature name.
Use Apple, Google, or email, manage linked methods, reset a password, and get account access help.
Meets Finding meetsFind public meets, eligible group meets, directions, and the details shown on meet pages.
Fuel E85 & fuel toolsFind nearby E85 stops, save vehicle fuel details, and use the ethanol calculator.
Photo spots Photo spotsFind community-rated photo spots, recommend new spots, and rate approved locations.
Hosting Hosting meetsCreate a meet with timing, optional end time, location, visibility, flyer, parking, ride-out, and pre-meet details.
Host Tools Host ToolsManage hosted meets, send quick updates, adjust flyers, review recaps, and host again.
Garage Profiles & garageUpdate your driver profile, garage, Build & Performance details, profile style, location privacy, photos, fuel settings, socials, and plate blur.
Memberships Idle Plus and Idle ProCustomize profile cosmetics while core meets, groups, messages, hosting, garage, and connections stay free.
Messages Connections & messagesConnect with drivers, safely retry failed sends, open, zoom, or save shared photos, use statuses, and troubleshoot messages.
Groups GroupsJoin groups, request private access, use discussion or chat, retry sends, view shared photos, tune alerts, and understand group-only meets.
Limited preview ForumsUnderstand preview availability, My Posts, Threads, Replies, direct reply alerts, Helpful, and Forum safety controls.
Pulse PulsePost updates and photos, open or save photos, and use links, polls, comments, likes, reposts, mentions, and public meet cards.
Convoys ConvoysStart or join a short-lived Convoy, use codes or links, and control active location sharing.
CarPlay CarPlayUse the focused meet map, understand Loading states, and open Apple Maps directions.
Widgets Widgets & Live ActivitiesUnderstand next-meet widgets, meet-day Live Activities, and Convoy Live Activities.
Safety Safety, reporting & blockingReport users, meets, groups, Pulse content, or messages, and learn how blocking works.
Privacy Privacy & account deletionReview profile privacy controls, deletion steps, and when to email support.
Help articles
Start with the Help Center for concise guides and troubleshooting notes.
A quick explanation of Idle's main app areas and product language.
Discover How photo spots workFind community-rated places to shoot cars and recommend new spots for review.
Fuel How E85 and fuel tools workUnderstand E85 search, saved vehicle fuel details, and blend planning.
Memberships Idle Plus and Idle ProWhat optional memberships include and what stays free in Idle.
Discovery Why am I not seeing meets?Check location access, pull-to-refresh, nearby activity, and group visibility.
Notifications Turn on notificationsEnable Idle alerts, review group and Forum reply preferences, handle account switching, and check Focus.
Account I did not receive a password reset emailWhat to check before contacting support about a missing reset email.
Reporting How to report a user, meet, group, or Pulse postSend the right details when something in Idle needs review.
Privacy How to delete your accountRequest account deletion and learn what support may need.
Requests
Want Idle to add a feature, missing car, or iconic paint/color theme? Send a focused request with the details support needs. If you want a meet listed on Idle, use the dedicated meet submission page.
Contact
Email support@idlemeets.com for help with account access, meet issues, garage questions, safety concerns, or bug reports.
What to include
- Your issueTell us what happened and what you expected to happen.
- Your deviceInclude your iPhone model and iOS version if you know them.
- Helpful contextMention the meet, group, garage, or screen involved if it helps explain the problem.
- ScreenshotsAttach screenshots if they make the issue easier to understand, but do not include anything private unless it is needed.
Safety
If something in Idle feels unsafe, abusive, misleading, or spammy, contact support with the details. Idle is built around real-world car communities, so safety and clear reporting matter.